Information about Covid-19
Expanded Cancellation Options
Due to the current situation involving the Corona virus, we wish to assure you that all new and current bookings for stays through 01 November 2021 may be cancelled free of charge up to 30 days prior to arrival and without having to provide a reason. If your arrival or stay proves impossible due to Corona travel restrictions, we even guarantee you free cancellation up to 1 day in advance of your arrival date.
In concrete terms, in the event of cancellation this means:
- free cancellation up to 30 days before arrival
- 29 days to 1 day before arrival: 90% cancellation fee of the total cost of your stay
- less than 1 day or no-shoe: 100% of the total cost
So that, despite the current uncertainty, you are able to book your planned vacation without any risk.
Tip: Holiday Cancellation Insurance
With holiday cancellation insurance, you save yourself any unnecessary costs if something unforeseen crops up. That's why we strongly recommend taking out insurance coverage, which you can even go ahead and purchase online ...
Hygiene and Safety Precautions
We are making every effort to ensure you are able to enjoy a SAFE and beautiful holiday here with us at Hotel Almfrieden★★★★.
For the protection of our guests as well as our employees, we wish to draw your attention to the following measures:
SAFE DISTANCING
- providing plenty of comfortable space for you to enjoy breakfast, lunch and dinner
- maintaining at least 1 meter distance in our dining rooms and lounges
- more than 1 meter distance out on our pleasant sun-terrace
- safety signs and stickers posted as appropriate
- guest-flow system with markings to ensure appropriate distancing along with disinfectant dispensers at the buffet and entrance area
| Entrance area and lobby: | Maintain a safe distance at the reception and bar |
| Saunas: | Restricted number of guests! Make reservations at the reception |
| Restaurants: | More than 1 meter distance and hand disinfection |
| Terrace & outdoor area: | Safety distance 2 meters |
| Agility park: | Safety distance 1 meter |
| Indoor dog playroom: | Safety distance 2 meters |
| Bar: | Safety distance 2 meters |
| Guest elevator: |
Only people within your own household may ride at the same time in the same elevator |
Regulations established by the Austrian government require all guests and employees to wear a face mask covering the mouth and nose in all dining areas as well as all public spaces of our hotel. In order to protect our guests and fellow employees, our employees are equipped with face masks and/or face shields.
With a 100-year tradition and deep sense of responsibility, we welcome you to our Hotel Almfrieden★★★★ in Ramsau. As is our custom, you will be met at the reception by Christiane or Doris – though the plexiglass screen to protect guests and employees is a new addition. Not to worry though - we will still greet you with a friendly smile rather than the customary handshake!
SAFETY AND DISINFECTION
- continual disinfection of handrails, doors, public toilets, tables, light switches and public areas
- daily disinfection of room keys
- daily room cleaning and kitchen disinfection according to HACCP hygiene guidelines
- plenty of disinfectant dispensers throughout the hotel
- public areas aired out every hour
- the minibar in our Romantic Rooms will be fully stocked upon request
- brochures and maps are available at the reception – we do not set out any printed materials
- we also offer a digital meal, wine and beverage menu with QR code
- no printed guest info folders in the rooms – guest information available digitally
Restaurant & Bar
- When you arrive, we will accompany you to your assigned table - this table is reserved for you for the duration of your stay
- Please disinfect your hands when you walk into the restaurant or bar
- Guest guidance system at the buffet – disinfectant dispensers for your hands
- Opening times: restaurant until 8:30 PM and bar until 11 PM
Sauna FACILITIES
(These rules do not apply to people living in the same household):
- 2 meters distance in areas where guest are lying down
- no infusions in the sauna
- two people are permitted per sauna (outdoor sauna, Finnish sauna, steam bath and infrared cabin)
- massages are offered by Andrea subject to strict hygiene guidelines
Once you get here
ROOMS
- Rooms at Hotel Almfrieden are available for check-in between 3 and 7 PM.
- On departure day, we ask you to check out of your room by 11 AM.
- If you expect to arrive or depart a little earlier or later, please coordinate with us in advance.
breakfast
- Our lavish breakfast buffet awaits you between 7:30 and 10 AM.
- You are also welcome to enjoy breakfast in your room.
Internet
Free WiFi is available throughout the hotel, while the Romantic Chalet also provides convenient Internet access.
Garage
- For an additional fee of just €5 per day, you can park your car in the roofed garage of our hotel.
- Each room also has a free parking space outside.