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We also want to contribute to coping with the crisis. The anticipation for the holiday is positive. In order for you to be able to book carefree despite the uncertainty, we assure you that, for reasons directly related to the Covid 19 virus, you will have all stays for the period from the expected start of the summer season on May 15th to October 31st 2020 can cancel free of charge until the day of arrival.
The conventional cancellation rules apply to all other reasons for cancellation.
Reservations are handled in accordance with Austrian Hotel Contracting Guidelines, excepted cancellation guidelines:
- In case of cancelling 61 days before your arrival, there are no cancellation fees.
- In case of cancelling your booking 1 until 60 days before your arrival, you have to pay 90% of the sum of your booking as cancellation fee.
- In
case of cancelling your booking on the day of your arrival, you have to
pay 100% of the sum of your booking as cancellation fee. This also
comes into effect if you do not show up.
We strongly recommend protecting your reservations by buying holiday cancellation insurance.