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Free cancellation in connection with the Covid-19 virus
We too would like to contribute to crisis management. The anticipation for the vacation is positive. So that you can book worry-free despite the uncertainty, we assure you that, for reasons directly related to the Covid-19 virus, you will be able to book all stays for the period from the beginning of the summer season on June 10th to November 1st, 2020 can cancel free of charge up to 1 day before arrival.
In the coming winter season 20/21 you can cancel free of charge up to 7 days before arrival.
The usual cancellation rules apply to all other reasons for cancellation.
Reservations are handled in accordance with Austrian Hotel Contracting Guidelines, excepted cancellation guidelines:
- In case of cancelling 61 days before your arrival, there are no cancellation fees.
- In case of cancelling your booking 1 until 60 days before your arrival, you have to pay 90% of the sum of your booking as cancellation fee.
- In
case of cancelling your booking on the day of your arrival, you have to
pay 100% of the sum of your booking as cancellation fee. This also
comes into effect if you do not show up.
We strongly recommend protecting your reservations by buying holiday cancellation insurance.